NEWTON, Mass.--(BUSINESS WIRE)--
Five
Star Senior Living Inc. (Nasdaq: FVE), one of the nation’s leading
senior living and healthcare service providers, is pleased to announce
that three of its senior living communities are the first to achieve
J.D. Power Senior Living Community Certification. The certification
process includes a rigorous on-site evaluation covering over 170
operational best practices as well as passing a customer satisfaction
survey. The three communities are; Five Star Premier Residences of
Hollywood (Hollywood, FL), The Horizon Club (Deerfield Beach, FL) and
Five Star Premier Residences of Boca Raton (Boca Raton, FL).
J.D. Power’s Senior Living Community Certification was launched in 2018
to recognize the contributions senior living communities have made to
improve quality of life for both older adults and family caregivers,
while also providing those same consumers with vital information
necessary to make informed decisions when choosing a senior living
community. The certification process is conducted in partnership with
Andrew Carle, J.D. Power senior living industry consultant, who is also
President of Carle Consulting and Adjunct Professor and Founding
Director of the Program in Senior Housing Administration at George Mason
University.
In total, 93 Five Star communities rank among the top 20% in overall
customer satisfaction, as defined by the 2018 J.D. Power Senior Living
Satisfaction Study,SM which captured residents or
decision-makers’ voice and quantified community performance across 17
metrics and 14 key indicators.
“Five Star Senior Living is proud to partner with J.D. Power in its
efforts to help customers identify the top senior living providers,”
said Katie Potter, Chief Executive Officer of Five Star Senior Living.
“We are delighted that the first three senior living communities to
achieve this certification are part of the Five Star Senior Living
family, and we look forward to building on this success at our
communities across the country.”
About Five Star Senior Living
Five Star Senior Living operates over 280 Independent Living, Assisted
Living, Alzheimer's/Memory Care, and Healthcare Centers with Skilled
Nursing & Rehabilitation and Continuing Care Retirement Communities
across the country. Five Star is headquartered in Newton, Massachusetts.
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Rob Poyas, Vice President, Sales & Marketing
(617) 796-8266
www.fivestarseniorliving.com
Source: Five Star Senior Living Inc.